Open Ingress is building the foundational infrastructure that enables AI agents to seamlessly interact with the modern web. We bridge the gap between complex human interfaces and machine-operable workflows, ensuring that agentic software can navigate, understand, and execute tasks across the digital ecosystem with unprecedented reliability.

You will collaborate directly with our customers to audit production-level user flows, diagnose agent failures, and translate those discoveries into robust integrations, code fixes, evaluation benchmarks, and core product insights.

What you'll do:

• Conduct Technical Discovery: Analyze public pages, authenticated dashboards, onboarding funnels, checkout flows, and customer support surfaces.
• Diagnose Agent Failures: Utilize browser automation, accessibility-tree inspection, performance traces, screenshots, and telemetry to pinpoint exactly why and where an agent breaks.
• Build Technical Solutions: Develop customer-specific prototypes, remediation strategies, custom integrations, and repeatable audit frameworks.
• Drive Product Evolution: Transform field insights into concrete product requirements, internal tools, standard benchmark cases, and data-backed recommendations.

What we're looking for:

• Deep Engineering Expertise: Strong background spanning frontend architecture, APIs, browser automation, web accessibility (a11y), or developer tooling.
• Customer-Facing Comfort: Ability to partner closely with client engineering and product teams to navigate ambiguous, complex technical environments.
• Analytical Problem Solver: A knack for debugging messy web applications, articulating root causes clearly, and scaling one-off fixes into systemic product enhancements.
• Passion for the AI Horizon: A genuine interest in AI agents, agentic web browsing, semantic HTML, enterprise workflows, and the future of software interaction.

Location & Leveling: This is a fully remote position. We are open to hiring across multiple experience levels (from mid-level to staff), with final leveling and compensation scaled to match your specific qualifications and technical background.