About the Role:

Work directly with customers to audit real product flows, reproduce agent failures, and turn findings into integrations, fixes, benchmarks, and product feedback.

What you'll do:

• Run technical discovery across public pages, authenticated flows, dashboards, docs, onboarding, checkout, and support surfaces.
• Use browser automation, accessibility-tree inspection, traces, screenshots, and product telemetry to diagnose why agents fail.
• Build customer-specific prototypes, remediation examples, integrations, and repeatable audit workflows.
• Translate field learnings into product requirements, internal tooling, benchmark cases, and research-backed recommendations.

What we're looking for:

• Strong engineering experience across frontend systems, APIs, browser automation, web accessibility, or developer tooling.
• Comfort working directly with customer engineering and product teams in ambiguous technical environments.
• Ability to debug messy web apps, explain root causes clearly, and turn one-off findings into reusable product improvements.
• Interest in AI agents, agentic browsing, semantic HTML, enterprise workflows, and the future of machine-operable software.

Full-time - Remote