Overview

Build the Future

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

Working as part of the Global CRM team, the successful candidate provide hands-on support to our internal business units spanning Higher Education, Schools, and International. The team environment is extremely innovative, intellectually challenging and very dynamic. Research, troubleshooting, analytical, technical and soft skills are a must. The ability to work collaboratively or on your own, being highly motivated with a great work ethic to drive and succeed. Focus on quality and service delivery, with an eye for attention to detail.

This is a remote position open to applicants authorized to work for any employer within Mexico

What can you expect from the position?

Work on assigned tickets within agreed SLA adhering to defined development process

• Requirements are clear and ticket outcome defined
• Code follows best-practice, scalable and maintainable
  
  

Create or update documentation to enhance/strengthen future development/support

• Minimizes misunderstandings and mitigates defects
• Knowledge sharing within the team, and a reference for subsequent development
  
  

Build/execute Thorough Test Plans Ensuring Development Meets Requirements

• Test plans to consider positive and negative scenarios
• Understand the end-to-end transaction, upstream and downstream impacts
  
  

Communicate to technical and business stakeholders

• Clear on purpose, concise and factual
• Appropriate modes of communication e.g. use of Teams, Email or Meetings
  
  

We’re looking for someone with:

• Bachelor's degree in related field or equivalent experience.
• Minimum of 5 years professional experience
• Design, develop, and maintain full-stack applications using modern technologies.
• Proven experience as a Full Stack Developer or similar role.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and React.
• Strong knowledge of back-end technologies including .NET.
• Experience working with AWS.
• Experience with database management systems such as MySQL, PostgreSQL.
• Develop robust backend services, APIs, and databases.
• Conduct thorough testing and debugging to ensure software quality.
• Deploy and manage applications in cloud environments.
• Familiarity with version control systems like Git.
  
  

A plus:

• Strong problem-solving skills and the ability to work independently and in a team environment.
• Knowledge of RESTful APIs, GraphQL, and microservices architecture.
  
  

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively building experiences that will help shape the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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