About The Company

Kayana is a rapidly expanding leader in the technology sector, dedicated to empowering small and medium-sized businesses with innovative solutions in ordering and payments. Our mission is to democratize access to advanced point-of-sale systems, self-service kiosks, and other digital tools that enable businesses to compete effectively in a dynamic marketplace. With a global presence spanning the USA, UK, Europe, and Australia, Kayana fosters an inclusive culture that values diversity, innovation, and continuous growth. We believe that our people are our greatest asset, and we invest in their development through personalized career paths and ongoing training to ensure long-term success.

About The Role

We are seeking a highly organized and proactive Project Coordinator (Software Development) to join our Engineering team. In this pivotal role, you will work closely with the CTO, software developers, QA teams, product managers, and other stakeholders to ensure the smooth execution of software development projects. Your primary focus will be on project coordination, process adherence, reporting, and maintaining project visibility. This role does not involve direct software development but is essential in ensuring that projects are delivered on time, within scope, and according to quality standards. The ideal candidate will possess excellent organizational skills, a keen eye for detail, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor's degree in Engineering, Information Technology, Computer Science, Business Administration, or a related field.
• 2–5 years of experience as a Project Coordinator, Delivery Coordinator, PMO Coordinator, or similar role within a technology or software development environment.
• Proven experience in coordinating software development or technology teams.
• Familiarity with ticket management or project management systems; experience with proprietary or in-house systems is advantageous.
• Strong organizational, planning, and follow-up skills to ensure project tasks are completed efficiently.
• Excellent communication and interpersonal skills to facilitate effective collaboration across teams.
• Ability to prioritize multiple tasks and manage time effectively in a dynamic environment.
• Proficiency in reporting tools such as Microsoft Excel or Google Sheets for tracking project metrics and status updates.
• Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies is preferred.
  
  

Responsibilities

• Coordinate daily activities across the software development team, ensuring tasks are assigned and progress is tracked accurately.
• Monitor project timelines, milestones, and deliverables to ensure adherence to schedules.
• Follow up with developers and team members to address pending tasks and approaching deadlines.
• Escalate project delays, blockers, and risks to senior management or the CTO for prompt resolution.
• Maintain and update internal ticket management systems, ensuring all tickets have clear ownership, priorities, and deadlines.
• Ensure all completed work is documented thoroughly before ticket closure and monitor overdue or inactive tickets for escalation.
• Ensure compliance with established development workflows and internal processes, tracking action items from meetings and ensuring their completion.
• Prepare daily and weekly status reports, dashboards, and trackers to provide visibility to management on project progress, team workload, and potential issues.
• Facilitate communication between development, QA, product management, support, and other stakeholders to ensure alignment on priorities and deadlines.
• Organize and schedule project meetings, stand-ups, planning sessions, and follow-up meetings, recording minutes and monitoring action item completion.
• Maintain comprehensive project documentation and trackers, supporting continuous improvement of engineering processes and workflows.
  
  

Benefits

At Kayana, we value our employees and offer a comprehensive benefits package designed to support your professional and personal growth. Our benefits include competitive salary packages starting at 4 LPA, health insurance coverage, paid time off, and opportunities for career advancement. We promote a collaborative and inclusive work environment that encourages innovation and continuous learning. Additionally, employees have access to training programs, mentorship opportunities, and flexible work arrangements where applicable. Our commitment is to foster a workplace where you can thrive, develop your skills, and contribute meaningfully to our mission of empowering businesses worldwide.

Equal Opportunity

Kayana is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to providing equal employment opportunities regardless of race, gender, age, religion, nationality, disability, or any other characteristic protected by applicable law. We believe that a diverse workforce enhances our creativity, innovation, and overall success. We encourage all qualified candidates to apply and join us in shaping the future of digital ordering and payment solutions.