Software Engineer
Unknown
July 25, 2026 at 11:11 AM
About The Company
Kayana is a rapidly expanding organization dedicated to revolutionizing the ordering and payments industry by empowering small and medium-sized businesses with innovative technological solutions. Our mission is to enable businesses to compete effectively with larger enterprises through cutting-edge tools such as point-of-sale systems, self-service kiosks, and comprehensive payment solutions. We pride ourselves on fostering an inclusive and dynamic culture that encourages continuous learning and professional growth. Operating globally across the USA, UK, Europe, and Australia, Kayana is committed to delivering exceptional value to our clients while providing a supportive environment for our employees. Our focus on personalized development plans and clear career pathways ensures that every team member can thrive and achieve long-term success within the organization.
About The Role
We are seeking a highly organized and proactive Project Coordinator (Software Development) to join our Engineering team. In this role, you will serve as a vital link between various stakeholders, including the CTO, software developers, QA teams, product managers, and support staff. Your primary responsibility will be to ensure that software development projects are well-coordinated, progress is tracked effectively, and processes are adhered to consistently. This position emphasizes project coordination, process compliance, detailed reporting, and maintaining project visibility rather than direct software development work. The ideal candidate will possess strong organizational skills, a keen eye for detail, and excellent communication abilities to facilitate smooth project execution and foster collaboration across teams.
Qualifications
The ideal candidate should possess a bachelor’s degree in Engineering, Information Technology, Computer Science, Business Administration, or a related field. A minimum of 2 to 5 years of experience in project coordination, delivery coordination, or similar roles within software or technology teams is essential. Experience working with ticket management or project management systems, whether proprietary or in-house, will be advantageous. Candidates must demonstrate strong organizational and follow-up skills, excellent interpersonal and communication abilities, and the capacity to manage multiple priorities in a fast-paced environment. Proficiency in reporting tools such as Microsoft Excel or Google Sheets is required. A solid understanding of the Software Development Life Cycle (SDLC) and familiarity with Agile methodologies will be beneficial. Candidates should also exhibit a proactive approach to problem-solving and process improvement.
Responsibilities
Project Coordination
At Kayana, we believe in rewarding our employees with competitive benefits that support their professional and personal growth. Our employees enjoy a collaborative work environment, opportunities for skill development, and exposure to innovative projects. We offer comprehensive health insurance, paid time off, and flexible working arrangements to promote work-life balance. Additionally, employees have access to ongoing training programs, mentorship opportunities, and a clear pathway for career advancement within the organization. We foster a culture of recognition and continuous learning, ensuring our team members feel valued and motivated to contribute their best.
Equal Opportunity
Kayana is an equal opportunity employer committed to fostering an inclusive environment for all employees. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by law. We believe diversity enriches our workplace and drives
Kayana is a rapidly expanding organization dedicated to revolutionizing the ordering and payments industry by empowering small and medium-sized businesses with innovative technological solutions. Our mission is to enable businesses to compete effectively with larger enterprises through cutting-edge tools such as point-of-sale systems, self-service kiosks, and comprehensive payment solutions. We pride ourselves on fostering an inclusive and dynamic culture that encourages continuous learning and professional growth. Operating globally across the USA, UK, Europe, and Australia, Kayana is committed to delivering exceptional value to our clients while providing a supportive environment for our employees. Our focus on personalized development plans and clear career pathways ensures that every team member can thrive and achieve long-term success within the organization.
About The Role
We are seeking a highly organized and proactive Project Coordinator (Software Development) to join our Engineering team. In this role, you will serve as a vital link between various stakeholders, including the CTO, software developers, QA teams, product managers, and support staff. Your primary responsibility will be to ensure that software development projects are well-coordinated, progress is tracked effectively, and processes are adhered to consistently. This position emphasizes project coordination, process compliance, detailed reporting, and maintaining project visibility rather than direct software development work. The ideal candidate will possess strong organizational skills, a keen eye for detail, and excellent communication abilities to facilitate smooth project execution and foster collaboration across teams.
Qualifications
The ideal candidate should possess a bachelor’s degree in Engineering, Information Technology, Computer Science, Business Administration, or a related field. A minimum of 2 to 5 years of experience in project coordination, delivery coordination, or similar roles within software or technology teams is essential. Experience working with ticket management or project management systems, whether proprietary or in-house, will be advantageous. Candidates must demonstrate strong organizational and follow-up skills, excellent interpersonal and communication abilities, and the capacity to manage multiple priorities in a fast-paced environment. Proficiency in reporting tools such as Microsoft Excel or Google Sheets is required. A solid understanding of the Software Development Life Cycle (SDLC) and familiarity with Agile methodologies will be beneficial. Candidates should also exhibit a proactive approach to problem-solving and process improvement.
Responsibilities
Project Coordination
- Coordinate day-to-day activities across the Software Development team to ensure seamless workflow.
- Track project progress and ensure all deliverables adhere to scheduled timelines.
- Follow up with developers and team members on pending tasks and upcoming deadlines.
- Escalate delays, blockers, or potential risks to the CTO or relevant management for prompt resolution.
- Maintain alignment of projects with established timelines and organizational priorities.
- Monitor and update Kayana's internal ticket management system regularly.
- Ensure each ticket has an assigned owner, priority level, and targeted completion date.
- Follow up with developers to keep ticket statuses accurate and current.
- Ensure all completed work is thoroughly documented before ticket closure.
- Identify overdue and inactive tickets and escalate issues as necessary.
- Maintain organized and clean project boards for clarity and efficiency.
- Ensure the Software Development team follows established workflows and best practices.
- Track action items from meetings and ensure their timely completion.
- Monitor adherence to internal project management processes and standards.
- Identify gaps in processes and recommend actionable improvements to enhance efficiency.
- Prepare and present daily and weekly status reports on engineering activities.
- Maintain comprehensive project trackers and dashboards for management review.
- Monitor and report on project progress, open and closed tickets, overdue tasks, and blocked items.
- Provide insights into team workload and delivery timelines to facilitate decision-making.
- Coordinate activities and information flow between Development, QA, Product, Support, and Management teams.
- Schedule and facilitate project meetings, stand-ups, planning sessions, and follow-up discussions.
- Record meeting minutes and ensure follow-through on action items assigned during meetings.
- Ensure clear communication of project priorities, deadlines, and updates across all teams.
- Maintain accurate and up-to-date project documentation and trackers.
- Support continuous process improvement initiatives within the engineering teams.
- Ensure comprehensive record-keeping to facilitate transparency and accountability.
At Kayana, we believe in rewarding our employees with competitive benefits that support their professional and personal growth. Our employees enjoy a collaborative work environment, opportunities for skill development, and exposure to innovative projects. We offer comprehensive health insurance, paid time off, and flexible working arrangements to promote work-life balance. Additionally, employees have access to ongoing training programs, mentorship opportunities, and a clear pathway for career advancement within the organization. We foster a culture of recognition and continuous learning, ensuring our team members feel valued and motivated to contribute their best.
Equal Opportunity
Kayana is an equal opportunity employer committed to fostering an inclusive environment for all employees. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by law. We believe diversity enriches our workplace and drives