At
Cro
cs, In
c., every
career offers a
chan
ce to make a real impa
ct. No two journeys look the same. And that's exa
ctly how we like it. Whether youâre wel
coming
customers into our stores,
collaborating with global teams at our headquarters, or keeping operations moving at our distribution
centers, your impa
ct is real and valued. At
Cro
cs, In
c. youâre not expe
cted to fit a mold. Youâre en
couraged to break it and
create something better.
Overview
As the Store Manager, you will lead a dedi
cated team of store asso
ciates & leaders every day, to
create an ex
ceptional
consumer experien
ce.⯠Your fo
cus will be on driving sales, providing ex
cellent
customer servi
ce, maintaining visual presentations, and developing talent within the store. This role offers opportunity to grow and
collaborate with industry leading teammates and partners.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M service model
- Leads the store team in surpassing performance metrics including sales, consumer service and charms
- Apply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisions
- Lead visual presentation, product flow, replenishment, and operational standards throughout the store
- Foster a welcoming, inclusive environment that engages promotes internal growth and builds an external network of talent
- Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
- Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
- Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
- Support team members in the daily class="bg-amber-100">execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards etc.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
What You'll Bring to the Table
- Minimum 18+ years old
- Possess at least A Level / SSCE/ Diploma / Advanced Diploma or above preferred
- Minimum 5 years of total retail experience; preferably with previous Store Manager experience.
- Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
- Professional working proficiency in English, proficiency of other language(s) will be an advantage
- Proven communication skills (written and verbal) to successfully connect with store team, operations managers, District Managers & corporate partners
- Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
- Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
- Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
- Desire to succeed in a high growth, fast-paced retail environment
- The work environment and physical demands described here are representative of but not limited to those that an employee will encounter while performing the essential functions of this job.
- Ability to climb and descend ladders carrying merchandise daily
- Ability to lift 15kg or more with assistance daily
The
Company is an Equal Opportunity Employer
committed to a diverse and in
clusive work environment.â¯This posting is for an existing va
cany and we a
ccept appli
cations on an ongoing basis.
All qualified appli
cants will re
ceive
consideration for employment without regard to ra
ce,
color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other
classifi
cation prote
cted by law.
Title: Store Manager
The posted pay range refle
cts geographi
c market
conditions and may vary by lo
cation.
Compensation will always meet or ex
ceed appli
cable lo
cal minimum wage requirements.
This position is eligible to parti
cipate in a
company in
centive program.
This position is eligible for
company benefits in
cluding but not limited to medi
cal, dental, and vision
coverage, life and AD&D, short and long-term disability
coverage, paid time off, employee assistan
ce, and many other additional voluntary benefits. This organization parti
cipates in E-Verify
Job
Category: Retail
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