Senior Vice President Global Operations
North America
June 26, 2026 at 12:00 AM
Job Description
Job Title:
Senior Vice President, Global Operations
Location:
Remote (Must live within a 25-mile radius of a venue)
Reporting To
Chief class="bg-amber-100">Executive Officer
Position Overview
Leading with a Purpose
As Senior Vice President, Global Operations, you are accountable for the overall performance, profitability, growth, and operational class="bg-amber-100">execution of F1® Arcade's global venue portfolio. As the senior operational class="bg-amber-100">executive for the business, you are responsible for developing and class="bg-amber-100">executing the global operations strategy while ensuring exceptional guest experience, operational excellence, financial performance, and brand consistency across all markets.
This role leads the global operations organization, including all regional operational leaders, venue leadership teams and operations support teams. You will class="bg-amber-100">execute the operational vision, structure, and standards required to support a growing international business while ensuring consistent class="bg-amber-100">execution across every venue.
As a key member of the Leadership Team, reporting into the Chief class="bg-amber-100">Executive Officer, you will partner closely with C-Suite leaders, and other senior leaders to translate business strategy into operational class="bg-amber-100">execution. You will play a critical role in shaping company direction, driving growth initiatives, optimizing profitability, and ensuring the successful class="bg-amber-100">execution of strategic priorities across the organization.
Key Areas of Responsibility
class="bg-amber-100">Executive Leadership
Experience
Pursuit of Excellence
Positive Energy
Integrity
Team Spirit
Basic Physical Requirements
When working at an F1® Arcade venue, Team Members must be able to perform the duties of that venue. The team member will frequently sit for short periods of time, talk via Cloud Based class="bg-amber-100">video conferencing and the phone often, and hear and manipulate objects constantly.
Additional requirements will include lifting up to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder constantly and overhead infrequently. Twisting and reaching frequently. Grasping objects to move or manipulate constantly. Working in hot then cold environments for extended periods of time. Will stand and walk for extended periods of time. Frequent hand washing and sanitation is required. Ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices.
F1® Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please mention the word **AMAZES** and tag RMTkyLjQyLjExNi40Ng== when applying to show you read the job post completely (#RMTkyLjQyLjExNi40Ng==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Job Title:
Senior Vice President, Global Operations
Location:
Remote (Must live within a 25-mile radius of a venue)
Reporting To
Chief class="bg-amber-100">Executive Officer
Position Overview
Leading with a Purpose
As Senior Vice President, Global Operations, you are accountable for the overall performance, profitability, growth, and operational class="bg-amber-100">execution of F1® Arcade's global venue portfolio. As the senior operational class="bg-amber-100">executive for the business, you are responsible for developing and class="bg-amber-100">executing the global operations strategy while ensuring exceptional guest experience, operational excellence, financial performance, and brand consistency across all markets.
This role leads the global operations organization, including all regional operational leaders, venue leadership teams and operations support teams. You will class="bg-amber-100">execute the operational vision, structure, and standards required to support a growing international business while ensuring consistent class="bg-amber-100">execution across every venue.
As a key member of the Leadership Team, reporting into the Chief class="bg-amber-100">Executive Officer, you will partner closely with C-Suite leaders, and other senior leaders to translate business strategy into operational class="bg-amber-100">execution. You will play a critical role in shaping company direction, driving growth initiatives, optimizing profitability, and ensuring the successful class="bg-amber-100">execution of strategic priorities across the organization.
Key Areas of Responsibility
class="bg-amber-100">Executive Leadership
- Serve as the senior operational leader for the global business and a member of the class="bg-amber-100">Exec-co Leadership Team.
- Partner with the CEO and class="bg-amber-100">Executive Leadership Team to define and class="bg-amber-100">execute the company's strategic vision and long-term growth plans.
- Drive alignment between Operations, class="bg-amber-100">Finance, class="bg-amber-100">Marketing, Sales, Culinary, Technology, Development, and People functions.
- Provide operational insight and leadership on all major business decisions and growth initiatives.
- Act as a key ambassador for the F1® Arcade brand internally and externally.
- Lead all operational functions across the global venue portfolio.
- Establish and class="bg-amber-100">execute the global operations strategy, ensuring alignment with business objectives and growth plans.
- Maintain accountability for venue performance, operational consistency, guest experience, profitability, and brand standards across all markets.
- Refine and develop scalable operating models, systems, and processes that support continued domestic and international expansion.
- Drive operational excellence through performance management, continuous improvement, and innovation.
- Directly lead regional operational class="bg-amber-100">executives, including US and UK operational venue leadership teams.
- Maintain ultimate accountability for all venue leadership teams.
- Build and develop a world class operations organization capable of supporting a rapidly growing international business.
- Foster a culture of accountability, empowerment, ownership, and high performance throughout the organization.
- Partner closely with the Chief Financial Officer to develop operating budgets, forecasts, capital planning strategies, and long-range business plans.
- Drive sustainable revenue growth and profitability across the global.
- Ensure operational decisions support company financial objectives and shareholder value creation.
- Identify opportunities to improve margins, productivity, efficiency, and guest satisfaction.
- Monitor and evaluate key business performance indicators and implement corrective actions where necessary.
- Partner with the Chief class="bg-amber-100">Marketing Officer and Commercial leadership teams to maximize guest engagement, revenue growth, and brand awareness.
- Ensure operational class="bg-amber-100">execution supports the guest experience, class="bg-amber-100">marketing strategy, events strategy, and overall brand positioning.
- Championaculturefocusedondeliveringexceptionalguestexperiencesatevery
- Maintain consistency in operational and service standards across all markets.
- Drive the implementation of best practices, standard operating procedures, and performance standards.
- Promote continuous improvement and innovation throughout the operational organization.
- Ensure compliance with all operational, labor, health and safety, licensing, and regulatory requirements.
- Establish governance frameworks that protect the business, team members, guests, and brand.
- Identify and mitigate operational risks while maintaining a strong culture of accountability and compliance.
Experience
- 15+ years of progressive operational leadership experience within hospitality, entertainment, experiential, leisure, retail, or multi-unit restaurant organizations.
- Significant class="bg-amber-100">executive leadership experience overseeing large-scale, multi-region, or international operations.
- Proven success leading high-growth organizations through expansion and transformation.
- Demonstrated experience operating as a member of a senior class="bg-amber-100">executive leadership team.
- Exceptional class="bg-amber-100">executive presence with the ability to influence class="bg-amber-100">executive teams, and operational leaders.
- Proven ability to build, lead, and develop high-performing organizations.
- Strong coaching, leadership development, and succession planning capabilities.
- Deep understanding of operational strategy, organizational design, and business growth.
- Strong commercial and financial acumen with extensive P&L ownership experience.
- Ability to balance strategic planning with operational class="bg-amber-100">execution.
- Demonstrated ability to drive enterprise-wide change and transformation initiatives.
- Thrives in dynamic, high-growth environments.
- Comfortable leading through ambiguity, change, and rapid expansion.
- Ability to manage complexity across multiple markets, cultures, and business functions.
- Ability to class="bg-amber-100">travel globally up to 70% of the time.
- Ability to work a minimum of 40 hours per week, with flexibility to support global business operations across multiple time zones.
Pursuit of Excellence
Positive Energy
Integrity
Team Spirit
Basic Physical Requirements
When working at an F1® Arcade venue, Team Members must be able to perform the duties of that venue. The team member will frequently sit for short periods of time, talk via Cloud Based class="bg-amber-100">video conferencing and the phone often, and hear and manipulate objects constantly.
Additional requirements will include lifting up to 10 (ten) pounds constantly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder constantly and overhead infrequently. Twisting and reaching frequently. Grasping objects to move or manipulate constantly. Working in hot then cold environments for extended periods of time. Will stand and walk for extended periods of time. Frequent hand washing and sanitation is required. Ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices.
F1® Arcade is an equal opportunity employer. All applicants will be considered for employment without attention to race color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please mention the word **AMAZES** and tag RMTkyLjQyLjExNi40Ng== when applying to show you read the job post completely (#RMTkyLjQyLjExNi40Ng==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.